If using a gift certificate order number, the gift certificate number needs to be given at the time of booking on the phone. **These cannot be credited at the desk unless they were applied at the booking.**
Ordering online: When you buy a gift certificate through our website, it’s a digital order — there’s no card mailed and no follow-up email with a certificate attached. Your confirmation screen after purchase will show your order number. That’s your proof of purchase.
Giving it as a gift: Print the confirmation screen, or write the order number on any card, note, or gift bag — that’s all the recipient needs to redeem it with us.
Want a physical card mailed instead? Call us directly at (831) 626-1998 and we’ll process it over the phone.

